FAQ

I want to change my bank or card details for the subscription paid via Payfast.

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Please note that subscription payments are facilitated by Payfast (a third-party service provider).
If you need to change your bank or card details, you will need to do this on the Payfast system.

Follow the below steps:

Log into your PayFast account
Navigate to the Transactions tab and click on "Subscriptions"
Under "Your Subscriptions"find the subscription that you want to edit the card on
Under "Actions" click on the "card" icon to edit the card
Select the card you would like to change the subscription to, or if you want to add a new card click on the "New Card" option. If you add a new card you will then need to repeat steps 2-4.

*NB Please note that when you change the card linked to the subscription you will be redirected to the 3D secure page to verify your card with an amount of R 0.

If you have any queries about this, please contact Payfast on support@payfast.co.za or call them on 0861 729 327.

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