FAQ

I can't pay my 2nd installment, but I want to continue?

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We cannot extend your 2nd payment, as this becomes an administrative nightmare plus we would need to reconfigure our entire back-end of The LionsLAB Learning Portal to ensure people aren't watching the videos and training without paying, and as you are aware, this is exceptional value for a minimal investment. 

Please ensure that your payment is made by the due date.

Special Offer:

If you were the lucky recipient of the special offer (you purchased your membership before 10pm on the 31st of January 2019), what we can suggest is that you find a sponsor and ask them to pay your 2nd installment and then they receive your gift membership.

If you have bought a membership after the 31st of Jan 2019, you need to make a plan for the 2nd installment, even if you find a sponsor.

Please make these arrangements timeously, to ensure that your payment is made by the due date. You made the commitment, ultimately this is your responsibility.

Payment methods:

If you have paid by Payfast EFT, your sponsor can pay using the same link sent in your payment reminder email, but they need to enter your details (Name, Surname and the email address you used to sign up with - this is very NB - please make sure it is the correct email address to ensure the payment is connected to your membership).

If you have paid by credit card, you need to make timeous arrangements with your sponsor, to ensure the funds are in your credit card for the 2nd installment (they need to pay you and you need to settle with The Lions Den).

If you have paid by direct EFT, you need to make timeous arrangements with your sponsor, to ensure that you are able to pay your 2nd installment (they need to pay you and you need to settle with The Lions Den).

Unfortunately, we are not able to facilitate this process in any way. Please take responsibility and make the necessary arrangements yourself.

We really hope that you manage to make an arrangement, as we know that you are trying to improve and grow your business, but this package is really such incredible value as it is, that we can't accept further payment delays as well.

If we do not receive your payment by the due date, unfortunately, our system will remove your access from The LionsLAB and a re-joining fee will need to be paid in order for you to gain access again.

The rejoining fee will be the 2nd installment plus a R499 reconnection fee.

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